Our services
Computer maintenance
- Diagnostics and Troubleshooting: We identify, diagnose and solve technical problems related to hardware, software and networks. We use advanced diagnostic tools to detect faults and apply effective solutions to restore optimal performance.
- Systems Update and Configuration: We keep all operating systems, applications and devices up to date. This includes installing security updates, patches and new software releases to ensure systems are secure and running efficiently.
Network Management
We monitor and manage network infrastructure, including routers, switches and access points. Network management is a critical component to ensure the stability, security and efficiency of the technological infrastructure. This area encompasses several activities and responsibilities, such as:
- Network Design and Planning: We plan and design the network structure to ensure that it meets the organization's requirements in terms of capacity, speed and redundancy.
- Network Equipment Configuration: We configure and optimize routers, switches, firewalls and access points to ensure optimal performance and secure connectivity.
- Performance Monitoring and Analysis: We use network monitoring tools to monitor network traffic and performance in real time. We analyze this data to identify and resolve congestion, latency and other performance issues.
- Network Security Management: We implement security measures to protect the network against unauthorized access and cyber threats.
Preventive Maintenance
We perform regular preventive maintenance to avoid future problems. This is one of the fundamental pillars to ensure the continuity and efficiency of computer systems and consists of several activities, such as:
- Hardware Inspection and Cleaning: We perform periodic inspections of hardware, such as servers, workstations and peripherals, to identify signs of wear or damage. Internal and external cleaning of these devices helps prevent problems caused by dust and other contaminants.
- Critical Component Review: We regularly evaluate critical components, such as hard drives, power supplies and cooling systems, to ensure that they are functioning properly. We use monitoring tools to anticipate potential failures and replace components before they fail.
- Backup and Recovery Testing: We regularly test backup and recovery systems to ensure that critical data can be recovered quickly in the event of system failure. This includes verifying automatic backups and performing recovery drills.
Computer security
We implement and manage security measures to protect the organization's systems and data against cyber threats. Activities and responsibilities in this area include:
- Firewall Configuration and Management: We install and configure firewalls to control incoming and outgoing network traffic, blocking unauthorized access and protecting against external attacks.
- Intrusion Detection and Prevention Systems (IDS/IPS): We implement and manage IDS/IPS systems to monitor and analyze network traffic for suspicious or malicious activity, and take preventive measures to block threats.
- Antivirus and Antimalware Management: We install, configure and maintain antivirus and antimalware software on all devices to detect and remove malicious software that may compromise the security of the systems.
- Data Encryption: We implement encryption technologies to protect sensitive information both in transit and at rest, ensuring that only authorized users can access encrypted data.
- Security Training: We educate employees on computer security best practices, including how to recognize and avoid phishing, the importance of software updates, and how to handle sensitive information.
